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Patient Rights & Privacy

Our Promise

MIT Medical is committed to providing excellent, accessible, and confidential medical and psychological care to the MIT community. As part of our commitment to quality health care, our staff supports your right to treatment that is respectful of your personal values, beliefs, comfort, and dignity.

As an MIT Medical patient, you have the right to understand your illness, the care you’ll receive, and the likely outcomes and potential risks of your course of treatment. You have the right to participate in decisions about your care and to expect care from qualified professionals in a private and secure treatment area. Your medical records will be kept confidential.

Massachusetts law safeguards many provisions of our patient rights policy. If you receive care from any of our health care providers, you have the right to review and request a copy of your medical record (fees may apply for copies of the medical record). You also have the right to certain information about your treatment and a clear explanation of its fee and applicable methods of payment.

For a complete summary of your rights and responsibilities at MIT Medical, please download our brochure, Patient Rights and Responsibilities (PDF) in English, Chinese (simplified), Chinese (traditional), Japanese or Korean.

If, for any reason, you are dissatisfied with any aspect of your care at MIT Medical, we encourage you to talk to your care provider or to our patient relations coordinator.