Claims and Member Services
Claims and Member Services is dedicated to:
- Answering questions about your coverage, benefits, and any problems with
the MIT Traditional Health Plan, MIT Student
Extended Insurance Plan, and MIT
Affiliate Extended Insurance Plan.
- Answering billing questions concerning services obtained through one of
our affiliated hospitals, such as Massachusetts General, Brigham & Women's
Hospital, Children's Hospital Boston, and Mount Auburn Hospital.
- Processing claims for several MIT services administered by MIT Health Plans,
notably prescription drugs and outpatient mental health. Claim forms, which
are available on the Forms and Publications
page, specify where to mail your claims.
Leslie Patton, manager, 617-258-5330
Clyde Hunte, 617-253-5979
Donna Greene, 617-253-5979
Lawanda Santiago, 617-253-5979