|Urgent Care at MIT Medical is open from 7 a.m.–11 p.m. every day. Please call 617-253-4481 (24 hours a day) for guidance on what to do if you or a friend has an urgent medical or emotional problem.
For pediatric patients: During the hours that Urgent Care is open, call 617-253-4481 before coming in to find out if a pediatric clinician is available.
Urgent Care is an acute-care service for many types of illnesses or injuries that need prompt attention, but aren't likely to result in loss of life or severe impairment. If your condition requires more extensive evaluation, we'll arrange for you to be transferred to a hospital emergency room. An emergency generally involves an illness that is currently or potentially life-threatening**. If you're uncertain about the severity of a problem, whether physical or emotional, please call us at 617-253-4481, and a triage specialist will help you in one of the following ways:
Urgent care services are available to all MIT students, benefits-eligible employees, and retirees. Family members covered by any MIT-sponsored health plan are also eligible to use the Urgent Care Service. For pediatric patients, please call 617-253-4481 before coming in to find out if a pediatric clinician is available.
Employees and dependents covered by the MIT Traditional and MIT Choice plans have a $10 copay for urgent care services. There is no copay or other charge for MIT students or their covered dependents. For benefits-eligible employees covered by outside insurance and for Medicare-eligible retirees, benefits are determined by individual coverage, and you may be billed for any copayment, coinsurance, or non-covered services. Patients covered by outside insurance will be required to register and provide insurance information when using MIT Medical services for the first time.
We always treat the sickest patients first, so if the clinic is busy, you may need to wait before being seen. If you're on a tight schedule and your problem isn't urgent, we recommend making an appointment with your primary care provider or the appropriate clinical service.
Since many symptoms and minor accidents can be treated at home, please print and save a copy of our Tips for Common Symptoms — it may save you a trip to MIT Medical.
For details about life-threatening situations that require emergency care, please see our emergency care information.**
** MIT Medical will apply "The Prudent Layperson Standard" in reviewing claims for emergency room (ER) services. A prudent layperson refers to a clear-thinking adult with an average knowledge of health and medicine. The standard for ER claims is defined as emergency care for medical, maternity, or psychiatric emergencies that leads a prudent layperson to believe that a serious medical condition exists, or that the absence of medical attention will result in a threat to the person's life, limb, or sight. In other words, the person believes his or her health or life is in danger, and emergency medical intervention is needed.
In contrast, urgent care is a medically necessary treatment for illness or injury that would not result in further disability or death if not treated immediately. An urgent care illness or injury requires professional attention and treatment within 24 hours to avoid further complications.
Maryellen Cyr, F.N.P.-B.C.
Mary Farrahar, N.P.
Lynn Forgues, R.N., B.S.N.
Richard C. Keller, R.N. - Triage
Vicki M Newman
Luanne M. Off, F.N.P., M.S.N., M.P.H.
Janis L. Puibello, F.N.P.-B.C.
Karen Spitler, A.N.P.-B.C.
Massachusetts General Hospital
Mount Auburn Hospital
Children’s Hospital Boston