• Choose a provider?
• Make an appointment?
• Get a referral?
• Recognize an MIT Medical employee for outstanding service?
• Share my story as a patient?
• Access my records?
• Find forms?
• Resolve a problem with my bill?

• Communicate concerns about my care?

• Audience Guides

How Do I Communicate Concerns About My Care?

1. Whenever possible, speak directly with the people involved in your care.
2. If you prefer to discuss your concerns with a third party, contact the patient relations coordinator at 617-253-4976 or advocate@med.mit.edu. You will be contacted within one business day of your call or email for a follow-up conversation.