Patient Rights & Responsibilities

• Choose a provider?
• Make an appointment?
• Get a referral?
• Access my records?
• Transfer my records?
• Resolve a problem with my bill?

• Address concerns about my care?

• Audience Guides

How Do I Address Concerns About My Care?

1. Whenever possible, speak directly with the people involved in your care.
2. If you prefer to discuss your concerns with a third party, contact the patient relations coordinator at 617-253-4976 or advocate@med.mit.edu. Or make an appointment by visiting MIT Medical’s inpatient unit on the fourth floor of Building E23. You will be contacted within one business day of your call, email, or visit for a follow-up conversation.