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How Do I Get a Referral?

If your care provider at MIT Medical determines that you need medical services that are not available at MIT Medical, the provider may refer you to an outside clinician. In some cases, you will be directed to the Referrals Office (Room E23-327, 617-253-0170) for help in scheduling your outside appointment. You may not use the Referrals Office services until your provider has recorded a referral in your medical record and submitted a referral request to the MIT Health Plans office for review.

If approved, most referrals are valid for one year or until your insurance expires, whichever comes first. Occupational therapy, physical therapy, and speech therapy services must be completed within 60 days of the first date of service. If these services continue into a new calendar year, you must request an updated referral.

For more information about the referral process, see the page for your health plan:

Claims and Member Services


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M–F, 8:30 a.m. to 5 p.m.

Walk-in Hours
M–F, 9:30 a.m. to 5 p.m.